This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird filter freeze/crash

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Wayne Mery

JohnDavid
JohnDavid
more options

I'm running most recent version of Thunderbird (Ver 78.1.1 build ID 20200805003102) on updated Windows10 (64 bit, x64 processor) in a home built computer in 2011 (RAM 16 GB). I utilize Thunderbird's filter system. Since last update, I'm unable to add names or edit individual filters. After opening a particular filter it appears as a single column extending beyond the desktop. I'm unable to change the window box. Any effort to manipulate a filters' entry freezes Tunderbird and eventually I must close it down with Task Manager.

Can anyone help me?

I'm running most recent version of Thunderbird (Ver 78.1.1 build ID 20200805003102) on updated Windows10 (64 bit, x64 processor) in a home built computer in 2011 (RAM 16 GB). I utilize Thunderbird's filter system. Since last update, I'm unable to add names or edit individual filters. After opening a particular filter it appears as a single column extending beyond the desktop. I'm unable to change the window box. Any effort to manipulate a filters' entry freezes Tunderbird and eventually I must close it down with Task Manager. Can anyone help me?

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

I believe that will be fixed in 78.2.0 next week.