This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem with display of web pages

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

I am having a problem with the display of some websites, for example when I go to ebay I get a list of links and nothing more, please see the image. Please can you help me?

I am having a problem with the display of some websites, for example when I go to ebay I get a list of links and nothing more, please see the image. Please can you help me?
Attached screenshots

Chosen solution

Hello Fred Thanks for your suggestion. I tried it 20 times but it didn't work, then somewhere else on this Forum I found the suggestion to Reset Firefox, and this fixed it, although I then had to go through all the Options and reset my preferences to get back to where I was before this problem arose. Thanks again, Mike

Read this answer in context 👍 0

All Replies (3)

more options

Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; Ctrl+Shift+R (Mac=Command+Shift+R)

Try this several times.

more options

Chosen Solution

Hello Fred Thanks for your suggestion. I tried it 20 times but it didn't work, then somewhere else on this Forum I found the suggestion to Reset Firefox, and this fixed it, although I then had to go through all the Options and reset my preferences to get back to where I was before this problem arose. Thanks again, Mike

more options

That was very good work. Well Done.