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Letters missing from web pages

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Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu on this support page. Missing y's, z's, and x is replaced by quotation marks (ie Firefo" Snc).

I have seen this sporadically on a couple of macs that I own. Text seems okay in Safari.

Thank you for your help!

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu on this support page. Missing y's, z's, and x is replaced by quotation marks (ie Firefo" Snc). I have seen this sporadically on a couple of macs that I own. Text seems okay in Safari. Thank you for your help!
Attached screenshots

Chosen solution

Hi this is usually caused by a problem with fonts that aren't working properly or are corrupted.

You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Font tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.


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All Replies (5)

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Chosen Solution

Hi this is usually caused by a problem with fonts that aren't working properly or are corrupted.

You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Font tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.


Modified by cor-el

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Thank you cor-el! That solved the problem!

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cor-el said

For anyone who finds this after Jan 2021, that link is 404. The CURRENT link is: https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Edit_fonts (note the “/docs” between “en-US” and “Tools”)

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I have this same problem of not seeing Y-X & Z on my e-mails. However i don't see what the steps are for the solution. Please spell out what I need to do!!!


James

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I have the same issue in Firefox...as well as other users of Firefox at office.

Those using Microsoft Edge not experiencing this issue at all.

For me it seems to be the letter G not showing up in Firefox.

Website uses Google fonts, but it's clearly an issue with FF as other browsers have no issues.