This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

search engine does not works.

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

more options

When digiting in the Firefox search bar, the screen becomes gray and the search engine is blocked. I have Windows 10 and my search engine is Bing. Everything works instead if I use the Cortana bar. I have already reset Firefox but nothing change. Thank you for helping. Gaspare

When digiting in the Firefox search bar, the screen becomes gray and the search engine is blocked. I have Windows 10 and my search engine is Bing. Everything works instead if I use the Cortana bar. I have already reset Firefox but nothing change. Thank you for helping. Gaspare

All Replies (2)

more options

To do this, follow these steps:

   Select Start , then select Settings .In Windows Settings, select Update & Security > Troubleshoot . Under Find and fix other problems, select Search and Indexing . Run the troubleshooter, and select any problems that apply. Windows will try to detect and solve them.
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?