This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Momentary freezing / websites flashing black

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

Kyle
Kyle
more options

I'm not sure how better to describe the issue than frequently, websites will flash/appear to refresh from black and freeze momentarily for a few seconds mid-browsing.

I'm happy to share relevant troubleshooting information, but not comfortable sharing all of it at the outset.

I'm not sure how better to describe the issue than frequently, websites will flash/appear to refresh from black and freeze momentarily for a few seconds mid-browsing. I'm happy to share relevant troubleshooting information, but not comfortable sharing all of it at the outset.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?