This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird 78.2.2 will not send or received e-mail

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Stans

donegan
donegan
more options

I automatically, downloaded and installed the lasted update to Thunderbird 78.2.2 on September 19, 2020 and have not been able to download or send e-mail since installing the update.

The update you posted on Sunday to bring Thunderbird to 78.3.1 did not fix the problem, since I did not have a "Crash" problem with Thunderbird before this update or the 78.2.2 version

Please help in this matter.

I do not like using Outlook Email and can not wait to stop using it as soon as possible.

Question, is there a way to uninstall 78.2.2 that will take me back to the previous version that worked and not remove all my e-mails and settings?

Thanks for your help in this matter.

I automatically, downloaded and installed the lasted update to Thunderbird 78.2.2 on September 19, 2020 and have not been able to download or send e-mail since installing the update. The update you posted on Sunday to bring Thunderbird to 78.3.1 did not fix the problem, since I did not have a "Crash" problem with Thunderbird before this update or the 78.2.2 version Please help in this matter. I do not like using Outlook Email and can not wait to stop using it as soon as possible. Question, is there a way to uninstall 78.2.2 that will take me back to the previous version that worked and not remove all my e-mails and settings? Thanks for your help in this matter.

All Replies (1)

Stans
Stans
more options

See https://support.mozilla.org/gn/questions/1295861