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Gmail inline images displaying as image filenames, not images

  • 5 replies
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

katfoster
katfoster
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When I receive an email with an inline/embedded image, I only see the image's filename. When I insert an inline/embedded image into an email, I see the image, but once it is sent, only the image's filename is displayed within my email--the recipient is able to view the image as normal on their end. This image issue has not affected image searches or anything other than in Gmail using Firefox--I can see the images when using Google Chrome and Safari. Any advice or help is greatly appreciated!

Mac Catalina 10.15.7 Firefox version 81.0 64-bit No Extensions Add ons 

  OpenH-264 Video Codec provided by Cisco Systems, Inc.
  Shockwave Flash (32.0 r0)
  Widevine Content Decryption Module provided by Google Inc.
When I receive an email with an inline/embedded image, I only see the image's filename. When I insert an inline/embedded image into an email, I see the image, but once it is sent, only the image's filename is displayed within my email--the recipient is able to view the image as normal on their end. This image issue has not affected image searches or anything other than in Gmail using Firefox--I can see the images when using Google Chrome and Safari. Any advice or help is greatly appreciated! Mac Catalina 10.15.7 Firefox version 81.0 64-bit No Extensions Add ons OpenH-264 Video Codec provided by Cisco Systems, Inc. Shockwave Flash (32.0 r0) Widevine Content Decryption Module provided by Google Inc.
Attached screenshots

All Replies (5)

FredMcD
FredMcD
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

katfoster
katfoster Question owner
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Thanks for responding, FredMcD! I still have the same issues in SafeMode and have the latest version of Firefox (81.0 64-bit). I'd hate to refresh, but could that help?

FredMcD
FredMcD
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Refreshing Firefox {web link} is a LAST RESORT ! !

Refreshing Firefox -- easily fix most problems

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs. Everything else, like user settings and add-ons, are removed. Note: Refresh saves your old profile to the desktop in a folder called Old Firefox.

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}