This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

migration of Thunderbird profile from Linux to Windows

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by Stans

lopsanjm
lopsanjm
more options

I need to migrate my e-mail account (profile and e-mails) from a linux computer to a new computer with Windows10. Is it as sraightforward (copy and paste) as from linux to linux (I have done it in the past)? Thanks.

I need to migrate my e-mail account (profile and e-mails) from a linux computer to a new computer with Windows10. Is it as sraightforward (copy and paste) as from linux to linux (I have done it in the past)? Thanks.

Chosen solution

Yes it is. Delete the pkcs11.txt file before launching Tbird after the copy. The Linux copy has Linux-style paths which won't work in Windows. A new one will be created automatically. If you don't delete it, you will get repeated prompts for account login passwords despite the correct password being supplied and saved in Tbird's password vault.

Read this answer in context 👍 1

All Replies (4)

Stans
Stans
more options

Chosen Solution

Yes it is. Delete the pkcs11.txt file before launching Tbird after the copy. The Linux copy has Linux-style paths which won't work in Windows. A new one will be created automatically. If you don't delete it, you will get repeated prompts for account login passwords despite the correct password being supplied and saved in Tbird's password vault.

mbott
mbott
more options

The above is not working for me. After deleting the pkcs11.txt file and then launching Thunderbird, I get the attached error.

mbott
mbott
more options

Reposting as a new inquiry

Stans
Stans
more options

Start Thunderbird in safemode. See Troubleshoot Mode Thunderbird