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Computer does not remember my bank details

  • 2 replies
  • 1 has this problem
  • 37 views
  • Last reply by cor-el

cross.barry
cross.barry
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I have the option on the page openning my bank account to remember my customer number and DOB. I tick the option but it is never remembered . I suspect I have chosen an option in Firefox that causes this but I do not know which option. Barry Cross

My email is" cross.barry@gmail.com"

I have the option on the page openning my bank account to remember my customer number and DOB. I tick the option but it is never remembered . I suspect I have chosen an option in Firefox that causes this but I do not know which option. Barry Cross My email is" cross.barry@gmail.com"

Chosen solution

Details about a website remembering you are stored in cookies.

You can use these steps to make a website recognize and remember you:

  • create a cookie allow exception with the proper protocol (https:// or http://) to make the website remember you
  • use "Delete cookies and site data when Firefox is closed" to let cookies without allow exception expire when Firefox is closed
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Permissions"

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep
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All Replies (2)

Balázs Meskó
Balázs Meskó
  • Moderator
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This is most likely not a Firefox issue. Most banks that I know actively disable the possibility of saving these details for security reasons (which is stupid, I know). If you would like to be sure, please tell us which bank are we talking about.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Details about a website remembering you are stored in cookies.

You can use these steps to make a website recognize and remember you:

  • create a cookie allow exception with the proper protocol (https:// or http://) to make the website remember you
  • use "Delete cookies and site data when Firefox is closed" to let cookies without allow exception expire when Firefox is closed
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Permissions"

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep