Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird not downloading messages

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Wayne Mery

more options

Hi After an update from ver. 68 to 78 Thunderbird stopped downloading emails from mail server. It says it is connected to my account but no messages get downloaded. Tried erasing all the emails from the server through webmail, did not help...Tried complete uninstall and a new installation, still the same...? Many thanks. Kind regards Milo.

Hi After an update from ver. 68 to 78 Thunderbird stopped downloading emails from mail server. It says it is connected to my account but no messages get downloaded. Tried erasing all the emails from the server through webmail, did not help...Tried complete uninstall and a new installation, still the same...? Many thanks. Kind regards Milo.

All Replies (1)

more options