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All read emails disappeared from inbox when Thunderbird updated to 78.3.2

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by dturnbull1

dturnbull1
dturnbull1
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All of my previously read emails (several hundred) disappeared from inbox when Thunderbird updated to 78.3.2. When I opened it the first time after it updated I was asked to enter all of my email account information as if it was the first time I had used Thunderbird, and all of my old emails had disappeared from the inbox.

All of my previously read emails (several hundred) disappeared from inbox when Thunderbird updated to 78.3.2. When I opened it the first time after it updated I was asked to enter all of my email account information as if it was the first time I had used Thunderbird, and all of my old emails had disappeared from the inbox.

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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See https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

dturnbull1
dturnbull1 Question owner
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Thanks, Matt. Unfortunately, that did not help. I followed the instructions as far as creating a new profile, but when I clicked on "Choose Folder" the only folder present is the same single default one shown on the about:profiles page, and a still can't see my old emails.

Duncan