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important buttons sometimes grayed out after upgrade to 78

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by tony153

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Ever since I upgraded to 78.3.1 (64-bit) Linux, the buttons have been giving problems. Randomly, critical buttons like "get mail" and "write" gray out so I am force to use the drop down menus to create a new message. Or, I have to shut it down and restart it.

Ever since I upgraded to 78.3.1 (64-bit) Linux, the buttons have been giving problems. Randomly, critical buttons like "get mail" and "write" gray out so I am force to use the drop down menus to create a new message. Or, I have to shut it down and restart it.

All Replies (4)

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Do the buttons work properly in safe mode (Help/Restart with Add-ons Disabled)? You might need to 'reset toolbars and controls'.

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Just restarting Tbird fixes it. Then it may be a day or so until it happens. I will do a restart in safe mode and see if it happens again. I was hoping it was a known problem.

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It's a known issue in that the update from 68 to 78 has been plagued with display and other issues. The best way to avoid them is to not run 78 on a profile previously run in 68 but to create a new profile with 78.

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For me, rebuilding the profile is a big deal. I have 8 different email accounts and 21 years of Tbird emails in about 80 different folders. Last time I rebuilt my profile, it took me days to get rid of the duplicate emails and other problems. (POP3, not IMAP here, so a lot of data). A lot of the recent updates have been more problems due to all the 'new' stuff that I did not need breaking all the good 'old' stuff that I was really happy with. I think Mozilla, as a whole, has left their roots of providing better, faster, less bloat-ware products. Over the last 5-8 years, Mozilla seems to have gone down-hill due to "over-engineering" everything. It's sad. ;-(