We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can not download faceook gifs or videos from Facebook

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Mary

Mary
Mary
more options

I am using the latest version of face book browser and when i click on a video or a Gif to save to my desktop from the new Facebook they will not go to my desktop. I have disabled all addon and still they will not. I have facebook video extensions and gif viewer extension on my page and still it will not go. I have windows media player as the default viewer also have the ifran view as ell but it wil not cipy to desktop in windows 10

I am using the latest version of face book browser and when i click on a video or a Gif to save to my desktop from the new Facebook they will not go to my desktop. I have disabled all addon and still they will not. I have facebook video extensions and gif viewer extension on my page and still it will not go. I have windows media player as the default viewer also have the ifran view as ell but it wil not cipy to desktop in windows 10

All Replies (2)

Mary
Mary Question owner
more options

i have copied what i have

Mary
Mary Question owner
more options

menu bar and bookmark bar this is what i have if ned be whatones do i need to remove to solve this