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All my mails land in TRASH instead of in IN. Can't get it right. Note: I am a basis user, so basis info is my thing. Thnx! ;-)

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  • Last reply by Matt

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How can I get my incoming mail to land in IN, instead of in TRASH (I'm a basis user, so complex answers could be a problem) ;-)

How can I get my incoming mail to land in IN, instead of in TRASH (I'm a basis user, so complex answers could be a problem) ;-)

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So start by stopping your anti virus from scanning emails, determining if they are phishing or spam. Most issues like you describe are fixed by fixing the anti virus/ internet security suit, not Thunderbird.