This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

you must log in to this network before you can access the internet

  • 5 replies
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

more options

Hi everyone,

I have this message that appears on every web page but my connection is fine: "you must log in to this network before you can access the internet". It appeared I don't know how (maybe after using my VPN?) and I can't get rid of it. Any idea?

In advance, thanks a lot.

Hi everyone, I have this message that appears on every web page but my connection is fine: "you must log in to this network before you can access the internet". It appeared I don't know how (maybe after using my VPN?) and I can't get rid of it. Any idea? In advance, thanks a lot.

Chosen solution

Hi, type about:config into the address bar, press Enter and accept any warning, then copy and paste the following into the search box network.captive-portal-service.enabled Now on the search result, click the Toggle button at the right-hand end to change from True to False. You may need to restart Firefox to implement the change. More - see under the Network Detection heading in How to stop Firefox from making automatic connections.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

Read this answer in context 👍 5

All Replies (5)

more options

Chosen Solution

Hi, type about:config into the address bar, press Enter and accept any warning, then copy and paste the following into the search box network.captive-portal-service.enabled Now on the search result, click the Toggle button at the right-hand end to change from True to False. You may need to restart Firefox to implement the change. More - see under the Network Detection heading in How to stop Firefox from making automatic connections.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

more options

Perfect! Thank you so much

more options

This worked for me. Wonder why it just started happening in the last few days?

more options

It's been around 3 years before I found out this solution, PERFECT... Thank you

more options

See also comment 32:

  • Bug 1666072 - "you must log in to this network before you can access the internet"

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

Modified by cor-el