This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

recaptcha

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

teddy44
teddy44
more options

I can't complete several types of forms, applications, etc. since the "Not a robot box" or verification box do not appear. I have to then copy the web page address I'm on, and transfer to Safari to complete.

I can't complete several types of forms, applications, etc. since the "Not a robot box" or verification box do not appear. I have to then copy the web page address I'm on, and transfer to Safari to complete.

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.