When I open Fire Fox I get MSN Bing and can't get to bookmarks.
When I click on the Fire Fox icon, I get MSN and Bing. I don't want MSN Outlook and Bing to show up. I can not retrieve my bookmarks. I can not even open my e-mail.
Please help!
Ralph
All Replies (3)
Are you talking about the homepage or the search engine?
https://support.mozilla.org/en-US/kb/how-to-set-the-home-page
Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)
In the Add-ons Manager, on the left, select Extensions. Remove “ Bing “ Anything.
Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch
Now do the same in the computer’s Programs Folder.
Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.
ralph.navarino said
I can not retrieve my bookmarks. I can not even open my e-mail
Please explain the problem in detail. What happens? What is/are the exact error message(s) ?
If you have sync, and there is a problem anywhere,
Shut Down Sync Immediately On All Devices to
prevent the problem from spreading. Once the
problem is fixed, perform the same repair on all
computers/profiles before using sync again.
[v57+] Places Maintenance is built into Firefox.
Type about:support<enter> in the address bar.
You will find Places Database near the bottom. Press the Verify Integrity button.
When done, copy and post the results here.
https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional