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Forwarded emails are not readable at destination if it uses Windows Live Mail

  • 2 replies
  • 1 has this problem
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  • Last reply by lenrocd

lenrocd
lenrocd
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Since about 2 days or so I was hit by a very strange problem: if I reply and/or forward an email written in HTML mode (all my tests were with messages received initial from Outlook clients, but I'm confident this happens with any such email received in HTML) and the destination uses Windows Live Mail, the destination only sees my text written as a reply, but the forwarded messages is not displayed ! The strangest part is that it IS there in the email, because if I go to email details, it can be read !

It happened when forwarding such an email both on Windows 10 computer, and a Linux one (Opensuse 15.2). So it's clearly a problem originating in Thunderbird (updated to latest version available).

If I change the preference of Sending to "convert the message to plain text" and thus only send emails in plain text, of course it gets allright to destination, but I lose the ability to give some extra format to my text (I do need from time to time to bold some text, or give some parts a different color etc) which is not easily acceptable.

Has anyone else encountered similar situation ? And ... any hint about what can cause the problem ?

Since about 2 days or so I was hit by a very strange problem: if I reply and/or forward an email written in HTML mode (all my tests were with messages received initial from Outlook clients, but I'm confident this happens with any such email received in HTML) and the destination uses Windows Live Mail, the destination only sees my text written as a reply, but the forwarded messages is not displayed ! The strangest part is that it IS there in the email, because if I go to email details, it can be read ! It happened when forwarding such an email both on Windows 10 computer, and a Linux one (Opensuse 15.2). So it's clearly a problem originating in Thunderbird (updated to latest version available). If I change the preference of Sending to "convert the message to plain text" and thus only send emails in plain text, of course it gets allright to destination, but I lose the ability to give some extra format to my text (I do need from time to time to bold some text, or give some parts a different color etc) which is not easily acceptable. Has anyone else encountered similar situation ? And ... any hint about what can cause the problem ?

All Replies (2)

lenrocd
lenrocd Question owner
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I guess no one else is facing similar conditions; in recap: - if original sender creates/sends an email from Outlook; - the first receiver uses Thunderbird and forwards this email to some other destination; - this last receiver uses Windows Live Mail In this case the initial email appears to be crippled out at the last destination (Live Mail), as in the text/body is not displayed at receiver end (only "so and so wrote" and the recap of info about forwarder); the strange part is that the details of the email *does* contain the initial text - but somehow it is masked by something. I'm still trying to find that *something* but not (yet ?) successfully.

Things happen the same even after updating Thunderbird to the latest 78.5 version; both in Windows and in Linux.

lenrocd
lenrocd Question owner
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Some new finding: series 68.x (tested up until vers. 68.12) does work OK for my particular situation above -- forwarded message reaches OK to the destination in Live Mail.

After manual upgrade to vers. 78.0.1, already things got wrong, a forward message reaches in "bad" state at destination in Live Mail.

Something was changed in between these versions that crate this strange behaviour.

Now the problem is to determine at which point did this happened that conducted to this behavior. According to https://archive.mozilla.org/pub/thunderbird/releases/ there are a lot of versions where I should look into changes, between vers. 68.12 and 78.0.1

Last test was made even with email sent from older Outlook (Outlook 2007) - so I guess at Outlook side it should not be anything to look into.

Modified by lenrocd