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Firefox Pocket Add-on does not work

  • 2 replies
  • 2 have this problem
  • 8 views
  • Last reply by Alan

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The built-in Pocket button on Firefox is not working for me on my Ubuntu 18.04 and Windows 10 computer. Every time I press the button, it shows a sign in prompt, not a save the page UI. What should I do? Should I reinstall Firefox?

Potential Solutions:

  • Download the Firefox Pocket add-on
The built-in Pocket button on Firefox is not working for me on my Ubuntu 18.04 and Windows 10 computer. Every time I press the button, it shows a sign in prompt, not a save the page UI. What should I do? Should I reinstall Firefox? '''Potential Solutions:''' * Download the Firefox Pocket add-on

All Replies (2)

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Hi Alan

Are you signed into your Pocket account?

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Seburo said

Hi Alan Are you signed into your Pocket account?

Yes, I signed up for a Pocket account. I use it to bookmark and save pages since I use many web browsers.