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synchronize email

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Wayne Mery

aburg77
aburg77
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Hello,

After an update of Thunderbird and an update Windows 10, Thunderbird does not synchronize email. I tried

https://support.mozilla.org/nl/kb/kan-geen-berichten-ontvangen https://support.mozilla.org/nl/kb/thunderbird-78-faq#w_na-bijwerken-naar-thunderbird-78-kan-ik-geen-e-mail-downloaden

and a few other things like uninstall en download with install Thunderbird. After install my accounts were just visible again. Did not had to add them. Then I deleted my hotmail but when I wanted the add it again. It failed.

What am I doing wrong?

Hello, After an update of Thunderbird and an update Windows 10, Thunderbird does not synchronize email. I tried https://support.mozilla.org/nl/kb/kan-geen-berichten-ontvangen https://support.mozilla.org/nl/kb/thunderbird-78-faq#w_na-bijwerken-naar-thunderbird-78-kan-ik-geen-e-mail-downloaden and a few other things like uninstall en download with install Thunderbird. After install my accounts were just visible again. Did not had to add them. Then I deleted my hotmail but when I wanted the add it again. It failed. What am I doing wrong?

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.