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Receiving e-mails

  • 4 replies
  • 2 have this problem
  • 4 views
  • Last reply by 2281Larry

nchoppin
nchoppin
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Thunderbird suddenly stopped receiving e-mails from my account at att.net - It received a morning group of e-mails and then stopped with no upgrades or anything in between - I can access everything fine at the mail.yahoo server

Thunderbird at lower left corner says "connected to inbound.att.net" but it does nothing more; does not appear to get to the step of requesting password - I tried to change the TLS min setting from 3 to 1 and no effect; no problem sending e-mails from Thunderbird

Any assistance would be much appreciated

Many Thanks,

Al N - nchoppin@att.net

Thunderbird suddenly stopped receiving e-mails from my account at att.net - It received a morning group of e-mails and then stopped with no upgrades or anything in between - I can access everything fine at the mail.yahoo server Thunderbird at lower left corner says "connected to inbound.att.net" but it does nothing more; does not appear to get to the step of requesting password - I tried to change the TLS min setting from 3 to 1 and no effect; no problem sending e-mails from Thunderbird Any assistance would be much appreciated Many Thanks, Al N - nchoppin@att.net

Chosen solution

If you're using ESET you should temporarily disable SSL filtering until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf

The problem is being reported by dozens of users. https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Read this answer in context 👍 1

All Replies (5)

2281Larry
2281Larry
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I have the same problem too. Thunderbird has been updating a lot lately. First my wife's email quit working then it quit working for me. We can still get emails by getting on Yahoo/ATT but can't with Thunderbird. All suggestions are welcomed.

Thanks 2281Larry

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

If you're using ESET you should temporarily disable SSL filtering until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf

The problem is being reported by dozens of users. https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

2281Larry
2281Larry
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Tried several times but it not make a difference. Will keep looking and trying.

2281Larry
2281Larry
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I do not, to my knowledge, use ESET. Still, I did try to change TLS from 3 to 1. No change, can't receive emails. I read on the forum about getting a secure key. I read the article for obtaining a secure mail key, however, my version of Yahoo/ATT email app does not have a place to obtain a "secure mail key". I did find at sign in something about Zen Key. Has this app taken the place of a "secure mail key"? If I have missed something please let me know. I nee to start using Thunderbird again!!!!!!

atErik
atErik
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how to create AT&T secure mail key: https://www.att.com/support/article/email-support/KM1240308

you may also see this page, on AT&T-Yahoo.

Modified by atErik