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Firefox logging me out and deleting all saved passwords

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

loreguardian
loreguardian
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Firefox logs me out every single day and when it logs me out of my Firefox account, it deletes all of my saved usernames and passwords. I have searched through all of the help articles I could find related to this and nothing has changed.

Firefox logs me out every single day and when it logs me out of my Firefox account, it deletes all of my saved usernames and passwords. I have searched through all of the help articles I could find related to this and nothing has changed.

All Replies (3)

FredMcD
FredMcD
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Are you using any password programs/add-ons? What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

loreguardian
loreguardian Question owner
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I do not believe I am using any password programs. My bookmarks are not affected, nor is my history. I haven't messed with any settings that I would notice if they changed. I have some add-ons on my phone but my phone does not have this issue, only my desktop does. As previously, it is only the usernames/passwords that get deleted.

FredMcD
FredMcD
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If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible