This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I find my spam/junk folder?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Matt

more options

I do not see a junk/spam folder under one of my accounts. How do I set that up or find it.

I do not see a junk/spam folder under one of my accounts. How do I set that up or find it.

All Replies (1)

more options

is the account IMAP or POP? If POP it will be create when you get some junk mail.

If IMAP do you have a folder that has a black flame like icon on it?