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GoDaddy Update Issue

  • 1 reply
  • 1 has this problem
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  • Last reply by Matt

prosign
prosign
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I have used Thunderbird for years. Recently GoDaddy which hosts my website and email changed from Webspace email to Microsoft 365. Up until then everything worked great and I had local folders for all my different email subjects. I use IMAP for most of my computers, but I leave one POP3 just to be sure I can go back and look for an email I deleted on IMAP. When they migrated over to Microsoft 365, all of my folders disappeared on my IMAP computers, except Inbox and trash. They are still there online on their mail system but don't show up on Thunderbird. Is there a setting that changed that wont allow the emails to show up on Thunderbird? On my one computer that runs POP3 the folders didn't change.

I have used Thunderbird for years. Recently GoDaddy which hosts my website and email changed from Webspace email to Microsoft 365. Up until then everything worked great and I had local folders for all my different email subjects. I use IMAP for most of my computers, but I leave one POP3 just to be sure I can go back and look for an email I deleted on IMAP. When they migrated over to Microsoft 365, all of my folders disappeared on my IMAP computers, except Inbox and trash. They are still there online on their mail system but don't show up on Thunderbird. Is there a setting that changed that wont allow the emails to show up on Thunderbird? On my one computer that runs POP3 the folders didn't change.

All Replies (1)

Matt
Matt
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the simple solution is to remove the account and add it again. IMAP synchronizes and the change will have left some incompatibilities around that make Thunderbird and the server not all that happy together.

Note that if you change the existing accounts name in the account manager, you can leave it there while you add it again (Duplicates otherwise) so you risk nothing by adding it again.