This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I turn off the new spam checker?

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by Martin

djballard1
djballard1
more options

Since the last update - which I sincerely regret having allowed - virtually every email that comes in is marked as "Thunderbird thinks this message is junk mail." Somehow, the stuff that does get through without the warning is all commercial stuff ... and each one of my private emails, and almost all of my subscribed emails, are still, after all this time and repeated "training", being marked as Junk. Some of these emails are people I hear from multiple times a day ... and they never fail to be marked as junk.

If I set it as "not junk", read it, and move on ... when I come back to the email, it often marks it as junk again as soon as I click on it, and that even with my personal emails which have no links in them, or pictures, or anything.

I want to turn OFF the junk filtering in Thunderbird. It's been well over a month ... and continues to hit on all of my private mail, and it's getting tiresome. Can someone please tell me how to turn it off?

Since the last update - which I sincerely regret having allowed - virtually every email that comes in is marked as "Thunderbird thinks this message is junk mail." Somehow, the stuff that does get through without the warning is all commercial stuff ... and each one of my private emails, and almost all of my subscribed emails, are still, after all this time and repeated "training", being marked as Junk. Some of these emails are people I hear from multiple times a day ... and they never fail to be marked as junk. If I set it as "not junk", read it, and move on ... when I come back to the email, it often marks it as junk again as soon as I click on it, and that even with my personal emails which have no links in them, or pictures, or anything. I want to turn OFF the junk filtering in Thunderbird. It's been well over a month ... and continues to hit on all of my private mail, and it's getting tiresome. Can someone please tell me how to ''turn it off?''

All Replies (1)

Martin
Martin
more options

If you select 'Tools'/'Account Settings' from the menu, you'll find a 'Junk Settings' option under each account. You can turn off the adaptive junk mail controls in there - I think that's what you're looking for?