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error 4.7.1

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  • 1 has this problem
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  • Last reply by Matt

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All was working fine. Then, this morning when sending an emial I got "An error occurred while sending mail. The mail server responded: 4.7.1 Too many messages from abcdefg@email.net 4.7.1 Please try again later. Please verify that your email address is correct in your account settings and try again." I am runnng Windows10-home. All my Outgoing Server SMTP information is correct. I am able to receive emials. I installed the latest version, 78.5.1 and still unable to send emails. Suggestions? Thank you, Richard

All was working fine. Then, this morning when sending an emial I got "An error occurred while sending mail. The mail server responded: 4.7.1 Too many messages from abcdefg@email.net 4.7.1 Please try again later. Please verify that your email address is correct in your account settings and try again." I am runnng Windows10-home. All my Outgoing Server SMTP information is correct. I am able to receive emials. I installed the latest version, 78.5.1 and still unable to send emails. Suggestions? Thank you, Richard

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The message is from your mail provider telling you that you have sent more emails than they allow. This will probably be in a 24 hour period, but some also have a maximum per hour. In all cases I am aware of a single email with 50 recipients counts as 50 emails. So a couple of family Christmas mail-out might well cause issues you normally do not see for instance.