This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird quit working with gmail when using version 78

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by Matt

fco72785lmm
fco72785lmm
more options

About 2 months ago, thunderbird on my laptop and desktop quit working with gmail, mail in and out. Don't remember but I think version was 78.6. I managed to download version 68 and entered updates to manual to keep tb from loading 78 automatically. I am running windows 10. I dont want to loose any of my folders. Been using tb for over 10 yrs and this is first big problem I've had. What to do? nobody seems to know how to solve this problem

About 2 months ago, thunderbird on my laptop and desktop quit working with gmail, mail in and out. Don't remember but I think version was 78.6. I managed to download version 68 and entered updates to manual to keep tb from loading 78 automatically. I am running windows 10. I dont want to loose any of my folders. Been using tb for over 10 yrs and this is first big problem I've had. What to do? nobody seems to know how to solve this problem

Modified by Wayne Mery

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

well without access to error information all that is left is guesses. I will make the obvious one. the firewall component of your anti virus/ internet security suite needed updating. Does it still I have no idea.