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SENT FOLDER ALWAYS EMPTY

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Toad-Hall

redoc
redoc
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"Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors."

Have no idea what changed but I get this no every temp. Have 10 temp folders. Cannot even drag a sent email into the sent folder. Have tried everything I've seen on here. Folder selection is to that folder in set up.

Thanks

mrredoc@sbcglobal.net

"Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors." Have no idea what changed but I get this no every temp. Have 10 temp folders. Cannot even drag a sent email into the sent folder. Have tried everything I've seen on here. Folder selection is to that folder in set up. Thanks mrredoc@sbcglobal.net

All Replies (2)

dscotese
dscotese
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Do you have old email in your sent folder? I didn't think it was a folder in the filesystem, but this makes it sound like it is a filesystem folder. There is a folder in your filesystem that holds thunderbird profiles (I think it's actually called "profiles") and if you visit it, you may find problems with the permissions or perhaps the amount of disk space it's allowed to use.

On my computer, C:\Users\%userDir%\AppData\Roaming\Thunderbird is where the Profiles directory is located.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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If this is an imap mail account then reselect as subscribed. Right click on imap mail account name folder in Folder Pane and select 'Subscribe' click on 'Refresh' select the 'Sent' folder and click on 'Subscribe' click on OK

Now check the account settings: Right click on imap mail account name folder in Folder Pane and select 'Settings' Select 'Copies & Folders' Select: 'Place a copy in' Select 'Other' and choose the 'Sent folder on the account'

Restart Thunderbird.