This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why must I use Microsoft Edge

  • 1 reply
  • 1 has this problem
  • 19 views
  • Last reply by FredMcD

more options

When at Dollar General and I search for a product, when the page of products come up, I cannot see any of the products. I must use Edge in order to shop at Dollar General. Occasionally, same problem at Walmart.com my display monitor will sometime go all black and I have to unplug it and plug it back in to get my screen back. Everything will work with Microsoft Edge without a problem. There must be a small glitch somewhere in Firefox or in the web pages meta files that Firefox is not happy with. This is clearly evident at Dollar General shopping website when bringing up a list of products..

ALSO: My email address has changed from sam_morris0282@att.net, to:

sam_morris@sam-ait.com

I couldn't find where I could update my profile? Please correct my email address or tell me how I can do that myself.

Thank You

When at Dollar General and I search for a product, when the page of products come up, I cannot see any of the products. I must use Edge in order to shop at Dollar General. Occasionally, same problem at Walmart.com my display monitor will sometime go all black and I have to unplug it and plug it back in to get my screen back. Everything will work with Microsoft Edge without a problem. There must be a small glitch somewhere in Firefox or in the web pages meta files that Firefox is not happy with. This is clearly evident at Dollar General shopping website when bringing up a list of products.. ALSO: My email address has changed from sam_morris0282@att.net, to: sam_morris@sam-ait.com I couldn't find where I could update my profile? Please correct my email address or tell me how I can do that myself. Thank You

All Replies (1)

more options

SamMorris said

I couldn't find where I could update my profile?

Go to the top of any support.mozilla.org web page and press your user icon to see your Mozilla profile. Including your questions and answers.

SamMorris said

When at Dollar General and I search for a product, when the page of products come up, I cannot see any of the products.

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.