This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

tab crashes on same website everytime I try to go to it

  • 10 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Everytime I try to go to my Yahoo Fantasy league the tab crashes. I have no idea how to get around it.

https://basketball.fantasysports.yahoo.com/

I get the "Gah. Your tab just crashed." every time. Even why I try to reload it.

Everytime I try to go to my Yahoo Fantasy league the tab crashes. I have no idea how to get around it. https://basketball.fantasysports.yahoo.com/ I get the "Gah. Your tab just crashed." every time. Even why I try to reload it.

All Replies (10)

more options

here is the crash report

2B40AB41-85BC-4CC9-820F-061BF9B881EA

more options

Here is the crash report ID

2B40AB41-85BC-4CC9-820F-061BF9B881EA

more options

The link works okay for me.

Gah-Your-tab-just-crashed https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

We have recently seen multiple reports that Bitdefender is causing issues with tab crashes in Firefox 73.

It looks that Bitdefender has pushed an update to address this issue 21 Feb 2020

more options

I dont know what bitdefender is. Link crashes for me still every time.

Here is my crash ID:

A7EAD12E-FA47-4A75-B739-CAD93AB6E42F

more options

Last reply by kevinmbenton 1 hour ago


Sorry, current forum security sometimes delays the posting of messages. And in turn, we are not notified of those posts.

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

Here you go:

bp-bd5180a8-e04a-4c7d-98eb-88adb0210115

bp-6f07d502-d0ba-47a6-9a1c-7368b0210115

bp-e4bb593c-557b-47b6-8716-86f3f0210115

bp-49858484-5eed-41c3-a64d-800c10210114

bp-0e728529-c46b-4084-88d3-bd8cd0210114

more options

Last reply by kevinmbenton 1 hour ago

Sorry, current forum security sometimes delays the posting of messages. And in turn, we are not notified of those posts.

more options

bp-bd5180a8-e04a-4c7d-98eb-88adb0210115 bp-6f07d502-d0ba-47a6-9a1c-7368b0210115 bp-e4bb593c-557b-47b6-8716-86f3f0210115

Signature: js::frontend::PerHandlerParser<T>::finishLexicalScope

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS

more options

Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Firefox ESR; Extended Support Release {web link}

Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/

Install Older Version Of Firefox {web link}


Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

How to Start all Computers in Safe Mode; {web link} Free Online Encyclopedia