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  • 5 replies
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

YAUHENI
YAUHENI
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firefox 85

[https://youtu.be/PkpZl7o6pH0 firefox 85]

All Replies (5)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 85.0.1, first offered to Release channel users on February 5, 2021

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

YAUHENI
YAUHENI Question owner
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FredMcD said
https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version? Version 85.0.1, first offered to Release channel users on February 5, 2021

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

did "clean Firefox" in abbout: support - didn't help = (. in safe mode, the problem remains. the new profile didn't help. removed all profiles and folders from mozilla to local, roaming ........... removed firefox. nothing helped ! climbed into the registry, deleted all folders from firefox, installed firefox, did not solve the problem. copied the folder with firefox from the laptop and placed it on the pc, used it, everything works! deleted again. installed firefox again, the boot file is old, did not download it again from the site. so far everything works. I still did not understand what it was. yes, all actions were carried out with the latest version of firefox 85.0.1. there is an idea that there was something with Windows, the system installed updates. Maybe after that everything started working! I'm afraid to make firefox my default browser. Maybe this was the reason?

FredMcD
FredMcD
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I called for more help.

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

YAUHENI
YAUHENI Question owner
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the problem disappeared. what was the problem, I did not understand. maybe I don't understand. I do not know much English . I speak Russian .

FredMcD
FredMcD
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It could have been a corrupt file that was overwritten. As long as the problem is gone.