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Browser failed

kapco1912
kapco1912
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Hi there, My webinar, it's display that "Browser failed: You need a recent version of the Firefox browser for listening to and/or viewing this webinar. We recommend that you click here to upgrade to the latest version.. How to fix it ?

Thanks Kalpesh Patel

Hi there, My webinar, it's display that "Browser failed: You need a recent version of the Firefox browser for listening to and/or viewing this webinar. We recommend that you click here to upgrade to the latest version.. How to fix it ? Thanks Kalpesh Patel
Attached screenshots

All Replies (2)

Terry
Terry
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Check that the following setting is marked 'false': privacy.resistFingerprinting

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Are you having the problem with the iOS version of Firefox you posted with? It indicated:

Mozilla/5.0 (iPhone; CPU OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) FxiOS/31.0 Mobile/15E148 Safari/605.1.15

I don't know whether the site understands that the version numbering for Firefox on iOS is very different than the version number for Desktop or Android. So possibly this is not something they realize they are doing.

Does the site work in Safari?