We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crash

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

more options

Hello, everybody I am having issue lately with my firefox. It crashes about every 5-15 mins. I've done all recomendations, but nothing helps. It crashes without any messages or reports. Just closing whole firefox. It has nothing to do with extensions, because it has been crashing in safe mode.

P.S. I checked about:crashes. It shows nothing. And done all recomendations

Hello, everybody I am having issue lately with my firefox. It crashes about every 5-15 mins. I've done all recomendations, but nothing helps. It crashes without any messages or reports. Just closing whole firefox. It has nothing to do with extensions, because it has been crashing in safe mode. P.S. I checked about:crashes. It shows nothing. And done all recomendations

All Replies (2)

more options

You could try creating a new profile: [Manager - Create, remove, or switch Firefox profiles] If that doesn't work, I would remove the software and reinstall it. Before starting the new software, I would remove existing profiles so that Firefox can create a new profile.

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia