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Getting "Access Denied" error message

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by jonzn4SUSE

Nancy
Nancy
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I am getting an "Access Denied" message when trying to log into a website that I have used for years. I am able to log in through Safari and Chrome. I recently upgraded to MacOS Catalina, but have no idea if that has anything to do with the problem. The specific message is:

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.354b1f45.1613428618.1e86a7a1

I have tried clearing the cache and cookies, "forget this website" and changing to "no proxy" server. None of these have worked.

Any suggestions to fix this would be greatly appreciated.

I am getting an "Access Denied" message when trying to log into a website that I have used for years. I am able to log in through Safari and Chrome. I recently upgraded to MacOS Catalina, but have no idea if that has anything to do with the problem. The specific message is: Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server. Reference #18.354b1f45.1613428618.1e86a7a1 I have tried clearing the cache and cookies, "forget this website" and changing to "no proxy" server. None of these have worked. Any suggestions to fix this would be greatly appreciated.

All Replies (5)

Kiki
Kiki
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  • Moderator
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Hi Nancy,

Just to make sure that I provide the right solution, do you experience this on MacOS or iOS?

Nancy
Nancy Question owner
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Kiki,

In response to your question, I am having this problem on MacOS only.

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
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Thanks for confirming. I moved your thread to Desktop instead of Firefox for iOS.

Also, in that case, this may help..

Nancy
Nancy Question owner
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Kiki said
Thanks for confirming. I moved your thread to Desktop instead of Firefox for iOS. Also, in that case, this may help..

I have tried starting in safe mode and "forget about this site". Neither worked.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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I've used them in the past and have this link.

https://my.navyfederal.org/NFOAA_Auth/login.jsp