We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Download

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Toad-Hall

Morley Verdier
Morley Verdier
more options

I submitted to your blackmail and downloaded the new version. All my local folders have disappeared. Where did they go and how do I get then back?

I submitted to your blackmail and downloaded the new version. All my local folders have disappeared. Where did they go and how do I get then back?

Chosen solution

Person has created a new/same question in the Thunderbird Support Forum. Please post all comments in that question: https://support.mozilla.org/en-US/questions/1327781

I suspect they are using a Linux type of OS (awaiting confirmation when posting comment) and they are not using a download from the official webpage. If anyone reading this is using that type of OS, all help would be appreciated.

Read this answer in context 👍 0

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Morley, what do you mean by "local folders"? Is this question about Thunderbird?

FredMcD
FredMcD
more options

And what's this about blackmail?

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Chosen Solution

Person has created a new/same question in the Thunderbird Support Forum. Please post all comments in that question: https://support.mozilla.org/en-US/questions/1327781

I suspect they are using a Linux type of OS (awaiting confirmation when posting comment) and they are not using a download from the official webpage. If anyone reading this is using that type of OS, all help would be appreciated.