Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

T Bird "not responding"when I try to delete an e-mail in the Inbox. Have to restart the PC to get out of the condition.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

more options

I still have the one e-mail in the inbox locking up T bird when I try to delete it. Even a delete all locks up.Using McAfee anti virus and can't locate the disable e-mail scanning feature. Out of solutions so far. Maybe call AT&T and see if they will delete it from their server? All else works fine, it's as if this one e mail has remote content that takes it into cyber space or a virus of some sort. HELP!

I still have the one e-mail in the inbox locking up T bird when I try to delete it. Even a delete all locks up.Using McAfee anti virus and can't locate the disable e-mail scanning feature. Out of solutions so far. Maybe call AT&T and see if they will delete it from their server? All else works fine, it's as if this one e mail has remote content that takes it into cyber space or a virus of some sort. HELP!

All Replies (1)

more options

Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Wrt McAfee see https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

Modified by christ1