This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What's it black screen ?

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

mohammad Ahmad
mohammad Ahmad
more options

Hello I installed Kaspersky in my PC but I no longer uninstalled I see anytime I open the browser Firefox likely a black screen covering the page but it vanishes as just as the browser full-opened, so what's this by God ? It is the first time I have seen Before I installed the Kaspersky antivirus it didn't appear. I thought it is a matter of protection But after uninstalling Kaspersky ( antivirus ) the black screen is still seen  ??

Hello I installed Kaspersky in my PC but I no longer uninstalled I see anytime I open the browser Firefox likely a black screen covering the page but it vanishes as just as the browser full-opened, so what's this by God ? It is the first time I have seen Before I installed the Kaspersky antivirus it didn't appear. I thought it is a matter of protection But after uninstalling Kaspersky ( antivirus ) the black screen is still seen ??

Chosen solution

This happens with me as well. As long as the browser displays the webpage, don't worry about it.

Read this answer in context 👍 0

All Replies (2)

mohammad Ahmad
mohammad Ahmad Question owner
more options

No answer ???

FredMcD
FredMcD
more options

Chosen Solution

This happens with me as well. As long as the browser displays the webpage, don't worry about it.