This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i have a new laptop and it won't reconize my username & password

more options

I have a new laptop and it won't reconize my username & password

I have a new laptop and it won't reconize my username & password

All Replies (1)

more options

If you've already tried resetting your password using conventional methods, try this:

Tell me if you have solved the problem...