This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

doesn't work after download.

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Paul

more options

Got a new phone and downloaded but still can't get into it or use it. Every time I open it I only see the info about what the browser can do and a link to download... again.

Got a new phone and downloaded but still can't get into it or use it. Every time I open it I only see the info about what the browser can do and a link to download... again.

All Replies (1)

more options

Hi

What happens when you select "Start browsing" at the bottom of that page?