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Automated reply

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  • 1 has this problem
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  • Last reply by sfhowes

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Good day Kindly advise on how to create an automated reply when out of office or to inform clients of a change of email address. Kindest regards

Good day Kindly advise on how to create an automated reply when out of office or to inform clients of a change of email address. Kindest regards

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This is best achieved through the webmail access for the account, as that doesn't require TB be running:

https://support.mozilla.org/en-US/kb/vacation-response

Otherwise, create a template message and then a filter that automatically replies with the template. This method is probably feasible if you prefer to not send automated replies during office hours, but requires more attention to turn it on/off.

http://kb.mozillazine.org/Message_templates

http://kb.mozillazine.org/Filters_(Thunderbird)