This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Authenticator

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by TyDraniu

PetrSP7
PetrSP7
more options

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Which app? Your phone is apple or Android?

Modified by jonzn4SUSE

PetrSP7
PetrSP7 Question owner
more options

Android

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Hi, there should be some code to retype under a link, when you can't scan the qr. Try to use that code.