This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Authenticator

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by TyDraniu

more options

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

All Replies (3)

more options

Which app? Your phone is apple or Android?

Modified by jonzn4SUSE

more options

Hi, there should be some code to retype under a link, when you can't scan the qr. Try to use that code.