This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Download Fails when Screen Shooting

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Tom_798

Tom_798
Tom_798
more options

I had been able to download & save screen shots. It did not work for past few days.

I had been able to download & save screen shots. It did not work for past few days.

All Replies (2)

yongyee373
yongyee373
more options

Hi, This solution may help u with your problem.

URL: https://support.mozilla.org/en-US/questions/1253657#answer-1206543

Thanks.

Tom_798
Tom_798 Question owner
more options

Thanks for reply & I did get screenshots to work correctly. I have another "problem" when I click the copy button that is next to the download button. I get a message that shows it has been copied to clipboard & press Control + V to paste. I've tried pasting in different websites, programs on my computer & does not paste. My first question is what program(s) or websites or whatever can I paste into?

Modified by Tom_798