This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Will not open

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Terry

rikpamerrill
rikpamerrill
more options

I have recently downloaded Firefox. Why am I seeing this when I try to open it: You do not have permission to open the application “Firefox”. I followed the directions to check "permissions".

I have recently downloaded Firefox. Why am I seeing this when I try to open it: You do not have permission to open the application “Firefox”. I followed the directions to check "permissions".

All Replies (1)

Terry
Terry
more options

That sounds like an OS issue. Is there somewhere you can ask about OS issues?