This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All Ubuntu Firefox packages cannot load webpages or config

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by pezhore

pezhore
pezhore
more options

OS: Ubuntu 20.04 Affected Browser Versions: Latest Official Canonical packages, Mozilla Beta/Nightly apt releases, Manually downloaded tar.bz2 packages. (64bit versions 88/89) Installed Extensions: None, Clean profile

Firefox has stopped responding to pretty much anything - opening a new tab on a clean install doesn't show the suggested links/pocket articles - only a blank page (right clicking on the page doesn't open any context menu). Attempting to navigate to any `about:` pages also results in a white page. Fresh profiles exhibit the same behavior. Occasionally, executing `firefox about:config` will open the config page - but attempting to navigate to another site or about page fails. However, attempting to execute `firefox www.google.com` does not load the requested webpage.

The console also offers some warnings:

pezhore@pezsudio  ~  firefox [Parent 43572, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-UJSM5i/firefox-88.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 43572, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-UJSM5i/firefox-88.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 ... (this repeats like 50 times) [Parent 43572, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-UJSM5i/firefox-88.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 43572, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-UJSM5i/firefox-88.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 43572, Main Thread] ###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm:2605 [Parent 43572, Main Thread] ###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm:2605 ExceptionHandler::GenerateDump cloned child 48691 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

OS: Ubuntu 20.04 Affected Browser Versions: Latest Official Canonical packages, Mozilla Beta/Nightly apt releases, Manually downloaded tar.bz2 packages. (64bit versions 88/89) Installed Extensions: None, Clean profile Firefox has stopped responding to pretty much anything - opening a new tab on a clean install doesn't show the suggested links/pocket articles - only a blank page (right clicking on the page doesn't open any context menu). Attempting to navigate to any `about:` pages also results in a white page. Fresh profiles exhibit the same behavior. Occasionally, executing `firefox about:config` will open the config page - but attempting to navigate to another site or about page fails. However, attempting to execute `firefox www.google.com` does not load the requested webpage. The console also offers some warnings: pezhore@pezsudio  ~  firefox [Parent 43572, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-UJSM5i/firefox-88.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 43572, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-UJSM5i/firefox-88.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 ... (this repeats like 50 times) [Parent 43572, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-UJSM5i/firefox-88.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 43572, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-UJSM5i/firefox-88.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 43572, Main Thread] ###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm:2605 [Parent 43572, Main Thread] ###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm:2605 ExceptionHandler::GenerateDump cloned child 48691 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

Chosen solution

We have seen reports that the Citrix icaclient is causing issues.

Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

We have seen reports that the Citrix icaclient is causing issues.

pezhore
pezhore Question owner
more options

Oh wow, this is exactly it, thanks @cor-el!