This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Please Do Something About This!

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by sfhowes

more options

For about the 3rd time in my history of using Thunderbird I have just deleted pretty much my entire in box by fat fingering the delete key when cleaning out junk emails using shift/delete. If you fat finger the End key in the process all emails are selected to the end of the in box and then deleted with no prompt. This is an open man hole cover that needs to be closed. What program allows huge amounts of critical information to be deleted with no are you sure prompt? Some kind of prompt should appear if more than x number of emails are to be deleted, it would be nice if this was a configuration setting, it should default to 1, if more than 1 email is to be deleted the user is prompted, the user can set this to something higher if they want. Thunderbird is updated constantly which is great, please get this into an update soon!

For about the 3rd time in my history of using Thunderbird I have just deleted pretty much my entire in box by fat fingering the delete key when cleaning out junk emails using shift/delete. If you fat finger the End key in the process all emails are selected to the end of the in box and then deleted with no prompt. This is an open man hole cover that needs to be closed. What program allows huge amounts of critical information to be deleted with no are you sure prompt? Some kind of prompt should appear if more than x number of emails are to be deleted, it would be nice if this was a configuration setting, it should default to 1, if more than 1 email is to be deleted the user is prompted, the user can set this to something higher if they want. Thunderbird is updated constantly which is great, please get this into an update soon!

All Replies (1)

more options