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Firefox runs but won't load any webpages

  • 2 replies
  • 1 has this problem
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  • Last reply by FredMcD

mtnvassar
mtnvassar
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I was in a zoom class with my browser open when the power flickered on and off a couple of times. Firefox runs, but it will no longer display web pages, including the ones that are embedded in the browser (add ons & themes, etc.). Additionally there are a number of *.dll's that seem to be corrupted. I have reinstalled the browser and refreshed it and neither have worked. There was a general problem with Windows as well, but the latest update seemed to correct those problems. The web address doesn't even appear in the address bar. Snip of what it looks like is included.

Thanks much!

I was in a zoom class with my browser open when the power flickered on and off a couple of times. Firefox runs, but it will no longer display web pages, including the ones that are embedded in the browser (add ons & themes, etc.). Additionally there are a number of *.dll's that seem to be corrupted. I have reinstalled the browser and refreshed it and neither have worked. There was a general problem with Windows as well, but the latest update seemed to correct those problems. The web address doesn't even appear in the address bar. Snip of what it looks like is included. Thanks much!
Attached screenshots

Chosen solution

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

FredMcD
FredMcD
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mtnvassar said
. . . . when the power flickered on and off a couple of times

This could corrupt the hard drive.

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93