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Different ip on security page of my mozilla account

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by Paul

Bern412
Bern412
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I am from europe and under the connected devices it shows that the location is from USA which isnt correct. How do i solve this problem? I tried logging out of devices. After logging in the location is still there even though i checked my ip address on the internet.

I am from europe and under the connected devices it shows that the location is from USA which isnt correct. How do i solve this problem? I tried logging out of devices. After logging in the location is still there even though i checked my ip address on the internet.
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Chosen solution

Hi

I understand that it is a bug that our developers are aware of and hope to correct swiftly.

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All Replies (4)

Bern412
Bern412 Question owner
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reinstalled windows 10 and reset my router, i dont know why this location is still showing up on my account.

Paul
Paul
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  • Moderator
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Hi

I have just checked with our developers who have confirmed that this is the server address and should be corrected to much closer to your location in a future update.

Bern412
Bern412 Question owner
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Seburo said
Hi I have just checked with our developers who have confirmed that this is the server address and should be corrected to much closer to your location in a future update.

Why is this? Does this has to do with the new firefox update? i thought it was malware or somebody was accessing my account.

Paul
Paul
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  • Moderator
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Chosen Solution

Hi

I understand that it is a bug that our developers are aware of and hope to correct swiftly.