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bookmarks sync

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Hello, I use the latest version of firefox and I can't sync my bookmarks, I'm logged in to my account but it doesn't want to sync my bookmarks. Windows 10 operating system latest version, I have been using this function for many years but I have not encountered this problem !

Hello, I use the latest version of firefox and I can't sync my bookmarks, I'm logged in to my account but it doesn't want to sync my bookmarks. Windows 10 operating system latest version, I have been using this function for many years but I have not encountered this problem !

All Replies (9)

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hello, oliver_magnum44

i understand your problem please follow the below step abd link for fix your problem 

Clear the cache

  • In the Menu bar at the top of the screen, click Firefox and select Preferences. ...
  • Select the Privacy & Security panel.
  • In the Cookies and Site Data section, click Clear Data….
  • Remove the check mark in front of Cookies and Site Data. ...
  • With Cached Web Content check marked, click the Clear button.

thanks Regard Arman khan

[https://support.mozilla.org/en-US/kb/how-clear-firefox-cache]

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@ARMAN KHAN, The problem persists, I failed to solve the problem!

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This is the only solution I could fix this problem? Support team I ask for help, please!

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You can open about:sync-log via the location bar to see whether recent Sync logs are available. You can upload the file to a website like Pastebin if you can't post the content of the file in a reply.


If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

You lose the history when a new places.sqlite is created.

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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Hello, it seems in about:sync-log It show me that the most recent synchronization took place on 11.07.21

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In about: profiles I have three profiles, none of which contain synchronization with the old bookmarks The weird thing is that just bookmarks don't sync, addons ...!

Modified by oliver_magnum44

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I know that from Connected Services I signed out to several devices that were duplicated and older. Can this lead to the loss of bookmarks?

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Hello all,

I did not find the solution to my problem, I lost my data permanently, please help ?