This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google Homepage and Search slow to load after initially opening Firefox

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by NeilF

more options

I have Firefox on a couple of (Windows 10) PCs. This problem is happening on one of them. It has two profiles (users), and it's happening on both.

If I open Firefox, and then trying going to google.co.uk, or do any google related search, almost everytime there is an obvious 30-40s delay. Indeed, during this time I can even open up other web sites (immediate), and trying google.co.uk again, and delay continues to occur.

Opening up the Network Console in Firefox, the GET request can be seem and then like clockwork there is about a 41000ms delay until it then continues.

If I open in TroubleShoot mode, same issue.

If I open in a Private Window, the problem does NOT occur.

This problem does NOT happen on my other PCs with Firefox, or any other browser on the PC in question.

This is very frustrating :( You open firefox to do a google search and it takes tens of seconds to resolve (on the first attempt) :(

I have Firefox on a couple of (Windows 10) PCs. This problem is happening on one of them. It has two profiles (users), and it's happening on both. If I open Firefox, and then trying going to google.co.uk, or do any google related search, almost everytime there is an obvious 30-40s delay. Indeed, during this time I can even open up other web sites (immediate), and trying google.co.uk again, and delay continues to occur. Opening up the Network Console in Firefox, the GET request can be seem and then like clockwork there is about a 41000ms delay until it then continues. If I open in TroubleShoot mode, same issue. If I open in a Private Window, the problem does NOT occur. This problem does NOT happen on my other PCs with Firefox, or any other browser on the PC in question. This is very frustrating :( You open firefox to do a google search and it takes tens of seconds to resolve (on the first attempt) :(

All Replies (4)

more options

Cleared my cache file (on my main profile). Problem remained.

more options

Open up Firefox:- If I try http://mail.google.com/mail/u/0/#inbox - Get gmail instantly If I instead try http://www.google.com/mail/u/0/#inbox - After 30s or so, get invalid URL

From then on instant...

more options

-ignore-

Modified by NeilF

more options

Deleting the STORAGE folder in the profile(s) resolved it!

Modified by NeilF