This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

setup problem for thunderbird

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by sfhowes

more options

i have changed IP and want to use two ip' one for new messages and one as a library of old messages After setting everything up old provider is OK but new provider - Gmail I get the attached error message when I startup and no mail updates the. I cannot find amy reference anywhere to the error name. What can I do.

i have changed IP and want to use two ip' one for new messages and one as a library of old messages After setting everything up old provider is OK but new provider - Gmail I get the attached error message when I startup and no mail updates the. I cannot find amy reference anywhere to the error name. What can I do.
Attached screenshots

All Replies (1)

more options

That picture looks like the authentication is 'normal password'. If that's the case, change it to OAuth2, for the POP and SMTP servers, restart TB, then enter the account password in the OAuth window when prompted.